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The Tilak Promise will become null and void if there is any damage to your jewelry due to negligence or abuse. (For Example: If a stone is lost due to bent, damaged, or worn out prongs, Tilak Jewelers is not responsible for the replacement of the stone or the re-tipping of the prongs if the jewelry was neglected and abused.)

If another jeweler performs any repair work on an item purchased from Tilak Jewelers, we will not be held responsible for any loss or defect and the warranty becomes null and void.

The loss of the center stone, such as a diamond is not covered under the Tilak Promise. Center stone loss may be covered under your Personal Insurance policy.

We will re-purchase diamond jewelry for 80% of what was paid after deducting sales tax and for uncut diamond jewelry, we buy back at 70% of what was paid after deducting sales tax. This applies only to jewelry purchased from Tilak along with the certificate and receipt, and the piece must be in wearable condition.

Note that a separate insurance rider may be required to fully cover all of your fine jewelry pieces. Please contact your insurance company for more information regarding your insurance policy limits and requirements. Several insurance companies specialize in protecting your jewelry assets. Tilak Jewelers recommends Jewelers Mutual Insurance Company. Click HERE to visit Jewelers Mutual Insurance.

The care with which you look after your jewelry is the key to avoid any damage. Click HERE to see tips on how to keep your jewelry clean and store it correctly.

Please contact Tilak Jewelers for any questions about Tilak Promise.